Customer Service

Telephone:
Espanol: 1-800-PrePass (773-7277) - Opt. 1
Enrollment Status: 1-800-PrePass (773-7277) - Opt. 4
Customer Service: 1-800-PrePass (773-7277) - Opt. 6

Fax:
(801) 352-3633

Email:
PrePass Customer Service

PrePass Plus Customer Service

Mailing Address:
PrePass
P.O. Box 981334
El Paso, TX 79998-1334

Device Returns:
PrePass Device Returns
510 Parkland Drive
Sandy, UT 84070

Device Return Instructions

Billing

For Payments and All Other Billing Inquiries:

Telephone:
1-800-PrePass (773-7277) - Opt. 5

Mailing Address:
PrePass
23566 Network Place
Chicago, IL 60673-1235

Email:
PrePass Billing