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Customer Service

Customer Service

Telephone:
Espanol: 1-800-PrePass (773-7277) - Opt. 1
Enrollment Status: 1-800-PrePass (773-7277) - Opt. 4
Customer Service: 1-800-PrePass (773-7277) - Opt. 6 

Fax:
(801) 352-3633

Email:
PrePass Customer Service

PrePass Plus Customer Service

Mailing Address:
PrePass
510 Parkland Drive
Sandy, UT 84070

Device Returns:
PrePass Device Returns
510 Parkland Drive
Sandy, UT 84070

Device Return Instructions

Billing


For Payments and All Other Billing Inquiries:

Telephone:
1-800-PrePass (773-7277) - Opt. 5

Mailing Address:
PrePass
P.O. Box 52774
Phoenix, AZ 85072-2774

Email:
General Billing Inquiries

Violations/Toll Disputes