Customer Service

Telephone:
Espanol: 1-800-PrePass (1-800-773-7277) Option 1
Enrollment Status: 1-800-PrePass (1-800-773-7277) Option 4
Customer Service Center: 1-800-PrePass (1-800-773-7277) Option 6

Email:
PrePass Customer Service

PrePass Plus Customer Service

Mailing Address:
PrePass
P.O. Box 981334
El Paso, TX 79998-1334

Device Returns:
PrePass Device Returns
510 Parkland Drive
Sandy, UT 84070

Device Return Instructions

Billing

For Payments and All Other Billing Inquiries:

Telephone:
1-800-PrePass (1-800-773-7277) Option 5

Mailing Address:
PrePass
23566 Network Place
Chicago, IL 60673-1235

Email:
PrePass Billing