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PrePass eLOGS FAQ 

Welcome to the PrePass eLOGS FAQ.  Please click on a question to display the answer, or use the ‘Expand All’ and ‘Collapse All’ features below.

 
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What is PrePass eLOGS?
PrePass eLOGS is the fastest log scanning and auditing service available. PrePass eLOGS allows you to access driver log information when you need it. You can view individual logs by driver or you can run detailed log audit reports that show violation information by driver, by group or by company. Using this information, you can provide targeted training to your drivers so that many violations are eliminated.
How does PrePass eLOGS work?
When logs are scanned and processed at our Operations Center, log data and images are stored in a database that is accessed using the PrePass eLOGS application. You can access logs for a single driver or run detailed log audits for a group of drivers. The application is easy to use, accessible using a standard Internet browser and requires no costly software.
What reports are available in PrePass eLOGS?

PrePass eLOGS offers several reporting options. Most of these reports have multiple filter criteria and sorting capabilities. You may select from the following reports:

  • Checkpoints
  • Drivers
  • Exceptions
  • Letters
  • Logs
  • Users
  • Violations
What are the operating system requirements for PrePass eLOGS?
PrePass eLOGS is specifically designed to run on the Windows(R) platform.
What are the software requirements for PrePass eLOGS?
In order to use PrePass eLOGS you must have a few third party applications installed on your computer. If you do not currently have these applications, the program will prompt you through the installation process. These third party applications are:
  • Internet Explorer 6.x - web application
  • Adobe Acrobat Reader - to view driver logs
  • MeadCo's ScriptX – to print logs
  • WinZip - to decompress saved log files
  • Adobe SVG Viewer  - to view graphical logs
  • Crystal Report ActiveX Viewer Control - to view log audit reports
Who do I contact for PrePass eLOGS billing issues?
Contact PrePass Billing at (800) PrePass (773-7277) Option 5.
Who do I contact for PrePass eLOGS questions?
For general questions about PrePass eLOGS email PrePasseLOGS@PrePass.com or call (800) 773-7277 ext 2071.
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